Privacy Policy
Last updated: March 2026
1. Who we are
Balchik Digital is a web development and digital services agency based in Balchik, Bulgaria. Contact: hello@balchik.digital
2. What data we collect
When you submit our contact form, we collect: your name, email address, company name (optional), selected service, budget range (optional), your message, IP address, and submission timestamp.
3. Why we collect it
We use this data solely to respond to your inquiry. We do not use it for marketing, profiling, or any automated decision-making.
4. How long we keep it
Contact form submissions are retained for up to 12 months, after which they are deleted.
5. Your rights
Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at hello@balchik.digital.
6. Third-party processors
We use Resend Inc. to deliver contact form emails. Resend processes your data as a data processor on our behalf and is GDPR compliant. See their privacy policy at resend.com/legal/privacy-policy.
7. Cookies
This website does not use tracking cookies or third-party analytics. We use a single localStorage key to remember your language preference.
8. Contact
For any privacy-related questions, contact us at hello@balchik.digital.